What People are Saying

Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence

The young lady working there this morning was very polite, courteous and friendly. She assisted me with my reservation, explained policy and procedures, showed me how and where my unit was and even when there was an issue with the unit she not only took care of the issue, she even contacted me when the situation was resolved. Excellent customer service

Alexandra was great in helping out during and helping getting me moved in during a tight squeeze - a great experience!

Alexandra was great in helping out during and helping getting me moved in during a tight squeeze - a great experience!

I love the experience that I had with Alexandra . She has a great spirit and bubbly personality. She is very knowledgeable about the company as well as the perfect services to meet your needs. With my past experiences with storages being horrible, I am very trusting after her reassurance that I am in good hands. I love her concern for your items as if they were her own. Great company if you are looking for a secure place to keep your personal items while you transition with life.

I love the experience that I had with Alexandra . She has a great spirit and bubbly personality. She is very knowledgeable about the company as well as the perfect services to meet your needs. With my past experiences with storages being horrible, I am very trusting after her reassurance that I am in good hands. I love her concern for your items as if they were her own. Great company if you are looking for a secure place to keep your personal items while you transition with life.

I've had to use storage facilities many times. This was by far my best experience.

I've had to use storage facilities many times. This was by far my best experience.

They have a very wonderful and helpful staff I would recommend this location

They have a very wonderful and helpful staff I would recommend this location

I just booked a storage room to store some possessions while I am moving. Alexandra C. in the New Rochelle facility was incredibly knowledgable and polite. She really knew her stuff, and helped me in making the best choice consider my space needs and pricing.

I just booked a storage room to store some possessions while I am moving. Alexandra C. in the New Rochelle facility was incredibly knowledgable and polite. She really knew her stuff, and helped me in making the best choice consider my space needs and pricing.